Good Dream Design Limited (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal information when you visit gooddreamdesign.uk or purchase custom printed products from us. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect

We may collect and process the following data about you:

• Identity Data: Name, username, or similar identifier.
• Contact Data: Billing address, delivery address, email address, and telephone numbers.
• Financial Data: Payment card details (processed securely via third-party providers; we do not store full card numbers).
• Transaction Data: Details about payments to and from you and details of products purchased.
• Content Data: Images, text, or designs you upload for custom printing purposes.
• Technical Data: IP address, browser type, time zone setting, and operating system.

2. How We Use Your Personal Data

We use your information under the following legal bases:

• Performance of a Contract: To process and deliver your custom orders.
• Legitimate Interests: To improve our services and provide customer support.
• Consent: For marketing communications (which you can opt-out of at any time).
• Legal Compliance: To meet UK tax and accounting regulations.

3. Data Disclosures

We do not sell your personal data. We share information only with trusted partners to fulfill your order:

• Service Providers: Delivery couriers (e.g., Royal Mail, DPD) and IT support.
• Payment Gateways: To process secure transactions.
• Professional Advisers: Auditors and legal consultants.

4. Your Legal Rights (UK GDPR)

As a UK resident, you have the following rights:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate data.
• The right to request erasure of your data (“right to be forgotten”).
• The right to object to or restrict processing.